Job Description

JOB/POSITION TITLE :

BUSINESS DEVELOPMENT MANAGER

DEPARTMENT/SECTION : SALE

REPORTS TO : GENERAL MANAGER

BASIC FUNCTION

To plan, direct and evaluate the activities for Sales and Marketing both for the existing customers as well as the potential ones. With the end-in view of expanding the Company's customer base, both here and abroad, and ensuring market competitiveness. Exposures in Electronics manufacturing services (EMS)

SPECIFIC DUTIES AND RESPONSIBILITIES

Develop, direct and evaluate the marketing strategies of the company for new business even with existing customers. Carry out market research for possible source of inspection business especially in automotive industry, logistics and sub-assembly. Build and maintain key relationships to accomplish market objectives as well as targeting and securing new businesses for the company in accordance with the agreed business plans. Drives all business development initiatives in the identification of new opportunities, markets, partnerships or alliances and collaborates with operations and technical personnel to identify, drive and develop new service capabilities to ensure that customer sensitivities are downloaded properly to meet direct and end customers' needs. Collaborates with other business unit's reference to strategic partners in project negotiation, pricing strategies and project realization as applicable. Monitors, reviews and analyses project progression to maximize the financial and business performance. Conduct regular market scanning to identify trends, opportunities and threats in the market as inputs to planning Ensure customer satisfaction by initiating coordination meetings with concerned Departments and customer representatives to tackle pressing problems and issues. Updates customer with the latest developments about the Company. Maintains and adheres to appropriate sales metrics and business requirements set forth by management to include daily phone time, new prospect development, and maintains and enhances customer relationships. Develop concepts for the Company's marketing paraphernalia such as brochures, power point/video presentations, newsletter and etc. Keep records of sales, revenue, invoices and monitor accomplishment of monthly sales targets and analyze results. Consistently maintains and accurately update the General Manager. Interface with customer with regards to contract negotiation and provision of quotation of company services. Perform customer satisfaction surveys, analyze data and come out with strategies to continuously improve customer service and perception. Arrange and attend regular meeting to ensure that all sales and client-related activities and issues are raised and discussed for appropriate action. Provide trustworthy feedback and after-sales support. Learns, understands and remains current on market conditions including, but not limited to, customer/vendor base and their availabilities and requirements, pricing and competitive alternatives.

Basic Requirement.

Degree in Electronics/ Electrical Engineering/Sales & marketing or its equivalent Similar capacity with 8- 10 years' experience in Semiconductor industry is preferred. The interested applicants should have excellent communication skills - both in speaking and writing. The candidate must have an analytic mind for marketing the services and implement fresh marketing strategies in selling the services of the company. Must document the sales related activities on a regular basis. Able to work independently under fast-paced environment meeting tight deadlines. Excellent customer service skills and team player attitude
Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM9,000.00 per month

Benefits:

Dental insurance Free parking Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Education:

Bachelor's (Preferred)
Experience:

Business Development: 1 year (Preferred)
Language:

Bahasa (Preferred)
License/Certification:

License (Preferred)
Work Location: In person