Job Description

• RequirementsDegree in Finance / Accounting / Business / Computer Science or equivalent education/experience
• Preferably 3 to 5 years\xe2\x80\x99 work experience in the IT industry, with knowledge of accounting or human resource software Experience in the property, constructions, or hospitality industry is an added advantage
• Pleasant personality with excellent communication skills
• Ability to develop and maintain good relationships with key technical and middle management personnel
• Strong IT technical and project management skills is an added advance
• Excellent writing and editing skills in the English language
• Excellent presentation and interpersonal communications skills
• Proactive, result-oriented, self-motivated and a team player
• Analytical thinking and able to work independently and well under pressure
• Excellent problem-solving, task prioritization, follow-up and quick learning skills
• Fresh graduates are encouraged to apply
• ResponsibilityDocument business requirements, gatherings and issues and updated process flows
• Responsible in project implementation of software application
• Prepare and complete timely project updates to ensure accurate and seamless project implementations
• Develop training materials in the form of videos, presentation slides, etc. for effective training approach and method
• Deliver internal and external training on products both online or physical classes and conduct evaluations to identify areas of improvement
• Ensure training materials are fully compliant and appropriately updated and distributed
• Work closely with product stakeholders to understand the needs and provide support by designing and facilitating the training
• Manage administrative tasks to ensure smooth execution, follow-up and consistency of project implementations and schedule training courses
• Perform product demonstrations to internal and external
• Train sales team in product knowledge
• Address clients\xe2\x80\x99 queries in timely fashion

DCS SYNTHESIS SDN BHD