Job Description

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading global freight-forwarding logistics company to hire a Business Development Manager. This role is ideal for a proactive professional with a strong commercial mindset, excellent relationship-building skills, and a solid background in freight forwarding and logistics. This opportunity is based in Johor Bahru, Malaysia.
Job Responsibilities:
Business Development & Client Management

• Identify, pursue, and secure new business opportunities within the Malaysian market.
• Develop and maintain strong relationships with new and existing clients, ensuring long-term partnerships.
• Promote the company's freight forwarding services, including Air and Ocean freight, warehousing, customs clearance, and logistics solutions.
• Deliver customized solutions to clients by understanding their supply chain needs and offering tailored services.
• Meet and exceed sales targets by proactively engaging with potential clients and expanding the company's customer base.

Market & Competitive Analysis

• Conduct market research to identify emerging trends, competitor activities, and potential business growth areas.
• Analyse pricing strategies and service offerings to position the company as a key player in the logistics industry.
• Collaborate with internal teams to develop competitive and innovative sales strategies.

Collaboration & Customer Solutions

• Work closely with overseas agents and local operational teams to ensure seamless service delivery.
• Act as a key point of contact for customers, resolving service-related issues efficiently.
• Represent the company at industry events, trade shows, and networking opportunities.

Branch Development in Johor Bahru, Malaysia

• Lead the strategic planning and execution of establishing a new branch in Johor Bahru.
• Oversee the development of business operations, infrastructure, and team expansion for the new location.
• Identify key business opportunities and partnerships to enhance the company's presence in the region.
• Ensure alignment with company objectives while adapting to local market conditions and regulatory requirements.

Job Requirements:

• Minimum 4 years of experience in sales within the freight forwarding, logistics, or supply chain industry.
• Strong knowledge of international shipping, customs procedures, and logistics operations.
• Fluent in English and Bahasa Malaysia (both spoken and written). Additional language skills are an advantage.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Ability to work independently and manage multiple clients in a fast-paced, target-driven environment.
• Willingness to travel within Malaysia and internationally as required.