Job Description

Business Development Assistant Manager/ Manager (Ocean Freight/ 4PL Services)

• Meet and exceed allocated sales targets by engaging with customers through different channels, determining the specific needs of the prospect, promoting company\'s freight forwarding service and digital platform to develop and acquire new business opportunities.
• Handle all customers\' enquiries related to on-boarding and sales operation process as well as managing customer relationship to deliver customer experience.

Key Accountabilities:
- Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
- Develop a new business prospect listing to ensure that future new business development is planned in advance.
- Responsible for the management and handling of the RFQ response documents coming to the company for Logistics Business.
- Generate specific reports as required in alignment with the position.
- Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
- Maintain and manage the financial forecast and cost module projections for new business submission.
- Undertake cross selling and up selling within existing customer base to further develop account potential through value added products.
- Manage and coordinate all commercial activities of defined vertical group of customers with the customer service team, in line with the company\'s short and long term results & targets.
- Undertake sales presentations to customers and business communities to present to the company and its products and services.

Customer On-boarding Process
- Act as customer on-boarding contact window to introduce and educate company digital platform and services to new customers
- Support customer end-to-end implementation including resolving customer technical problems or enquiries.
- Lead the collaboration among internal departments to ensure that each piece of the on-boarding journey of customer is smooth.

Reference Number:

580221

Contact Details:

WenJun_Lum@persolkelly.com

Profession:

Sales and Marketing
Sales & Business Development

Company:

PERSOLKELLY Malaysia

Date Posted:

12/09/2023 11:30:00 AM

PersolKelly