Job Description

Duties & Responsibilities


Tasked with a diverse mix of both cold outreach and responding to warm leads via phone, emailing, social media, etc. 'Warm' is defined a prospect who has responded to a marketing campaign. Cultivates net new mid-sized and large prospects through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales). Engages with mid-sized and large prospects and builds relationships with relevant roles (C-Level). Assists sales counterpart by building pipeline, delivering qualifying leads and cultivating new prospects to enable them to achieve the company's revenue objectives. Achieves and exceeds daily, weekly, monthly scorecard metrics such as calls scheduled, calls completed, qualified opportunities and deals. Coaches and mentors new BDRs. Demonstrates leadership capabilities, strong business acumen, and ability to collaborate. Conducts market research to be followed up by the Territory Managers in the field. Continuously learns our applications/value proposition/differentiation in order to enhance conversations. Responsible for entering data into our customer relationship management software
Knowledge, Skills & Abilities


Excellent phone voice, manner, written, and verbal communications skills required Ability to field questions from prospects and customers about the company, products, services, implementation Have proven leadership experience and a desire to move into future leadership roles Telephone sales experience, or solution selling experience preferably in the software industry Prior experience or demonstrated capacity of being able to cultivate and manage existing leads in a sales pipeline through preliminary sales stages Held individual quota goals and a proven track record preferred
Qualifications


Bachelor's degree preferred 2 years or more of customer service, call center or inside sales experience 2 years or more of experience in related industry (manufacturing, distribution, retail, lumber, auto) Knowledge of marketing and Sales

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're

Proactive, Proud, Partners

.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses--the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness:

Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility:

Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Career Development:

Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

Education Support:

Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

Inclusive Workplace:

Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

Work-Life Balance:

Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Global Mobility:

Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-- that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.


We are an equal-opportunity employer.

Recruiter:

Amy Lee