Job Description

Job description

"The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\xe2\x80\x99re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have."

Some careers shine brighter than others.

If you\xe2\x80\x99re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Manager - Asset Servicing and Clearing & Settlements.

Responsibilities

Principal Accountabilities

• Support Global Business Manager \xe2\x80\x93 Asset Servicing and Clearing & Settlements on Workforce planning, financial related activities, other key activities, projects aligned under Business Management function. Continuously drive and enhance the process
• Costs and headcount correctly apportioned in line with Finance principles and Work Force Plan
• A robust governance framework embedded, providing transparency of saves across key saves initiatives i.e. CTA, Rubix...etc. and incremental FTEs inclusive of re-investment via saves. Any exceptions escalated and managed through to resolution
• Develop, maintain and distribute all necessary Management Information reporting as and when required.
• Responsible for providing proactive, insightful analysis with the ability to explain historic performances and future strategies to wider audience adding commercial context
• The role will be quite dynamic and will require the candidate to be able to handle multiple, evolving tasks as required.
• Handle ad-hoc projects as necessary relating to various elements of MSS Operations.
• Supporting MSS Product Management, Relationship management/Account management sales and client servicing activities by providing various input as required

Leadership Capabilities

Drives Future Focused Strategy

• Sees beyond the \xe2\x80\x98day to day\xe2\x80\x99 work and takes a broad strategic view of the business
• Demonstrates new ways of thinking to improve performance
• Recognized as a change champion; leads others through change with energy and enthusiasm
• Identifies and drives opportunities to deliver long term and sustainable profit improvement and client outcomes

Executes for Results

• Constructively challenges to drive outcomes that improve efficiency and/or create growth
• Drives quick decisions based on available data and input

Balances Growth & Risk

• Critically and logically evaluates the headcount, costs, risks and benefits of alternatives before making balanced decisions and/or recommendations
• Works collaborative across functional/business/geographic boundaries, sharing ideas and resources to mutual advantage

Inspires & Role Models

• Inspires and motivates others to achieve their goals and objectives
• Communicates with impact, clarity and facts across broad stakeholder community demonstrating personal vision and strategy align to business objectives
• Empathetic with a genuine interest in people
• Continually develops their personal capability

Builds Diverse Teams

• Maintains a working environment that encourages collaboration and teamwork
• Ability to manage diverse and virtual teams across multiple regions / locations
• Actively develops others
• Makes conscious decisions around diversity within their team and values inclusion

Observation of Internal Controls

• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.

Requirements

What you\xe2\x80\x99ll need to succeed in the role?

• Sharp business and commercial acumen, strong analytical skill
• Experience working in relevant environment/s, i.e. Business Management, COO function experience required
• Experience of translating data into meaningful analysis and reporting preferred
• Ability to identify, manage and mitigate risk effectively
• Excellent leader who exhibits robust judgment, decision making and is resilient to change
• Strong problem solving capability, able to multi-task well under pressure and in times of ambiguity. Organised with systemic approach to programme execution
• Practical experience of major business transformation activities
• A broad understanding of workforce management, financial budgets, with experience of analysing data effectively for planning, forecasting and reporting
• Ability to perform under pressure, with a consistent track to influence senior management
• Proven ability to articulate complex issues concisely and in clear language
• Proven experience in senior stakeholder management built on strong interpersonal and communications skills, including the ability to give presentations and briefings to senior management
• Proven ability in managing and coordinating geographically dispersed teams
• With track record of developing structured solutions to unstructured problems, encompassing a pragmatic approach to problem solving and the ability to work under pressure

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You\xe2\x80\x99ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Malaysia) Sdn Bhd***

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