Job Description

(MUST BE AVAILABLE TO WORK 3 TIME SHIFT)

1. To ensure smooth flow of corporate billing activities from admission to discharge.

2. Checking and handling over all authorized copies of bills to back office.

3. Sending deposit details to accounts department for preparing cheque for any refunds.

4. Handling all bills dispatch process to the client company and the insurance company.

5. Interacting with all the internal or external corporate customers.

6. Attend the queries and calls.

7. Assisting the patients or patient relatives with pre-authorization form and documenting the required details

8. To trace the undertaking letter and guarantee letter from patient folder and attach with daily bill

9. Update daily bills (e.g. stock item need to executed or pharmacy item need to pack and collect)

10. To upload and fax the additional procedures or cross referral by consultant and to follow up every hour to 1 hour (if pending more than 1 hour or any doubt to inform insurance coordinator)

11. Any deferment regarding doctor query, to liaise with the insurance coordinator or consultants.

12. To complete all the discharge bill daily.

13. Any case which pending for initial guarantee letter please highlight to admission team and GL decline upon discharge

14. To contact patient if there is any refund and inform to credit control team and superior.

15. To inform superior if there's any patients waiting for Final GL more than 2 weeks.

16. To complete and update daily bills during last day of the month and ensure no pending bills.

17. Once insurance approved for Final GL billing team must scan the final GL and insurance form filled by doctor and upload in track care.

18. To perform other related duties as assigned by the superior/ HOD's.

Job Type: Permanent

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Education:

STM/STPM (Preferred)
Language:

Bahasa Melayu and English (Preferred)
Work Location: In person