Business Operation Intern (martech)

Sri Petaling, M14, MY, Malaysia

Job Description

Summary



We're looking for a

Business Operation Intern (Martech)

who's organized, tech-curious, and eager to support both external digital platforms and internal systems across multiple business units. This role sits at the core of our digital ecosystem. You'll work closely with our marketing, operations, and tech teams to manage data, coordinate projects, troubleshoot system issues, improve configurations, and ensure all systems work smoothly together.

Key Responsibilities



Support daily administrative and operational activities, including scheduling, reporting, and documentation. Maintain and organize data across CRM systems, Google Workspace, Lark, and project trackers. Assist in preparing business reports, proposals, and client presentation decks. Coordinate internal requests and ensure project updates are properly documented. Identify, document, and help resolve support tickets related to (Website, Ecommerce, Internal System, MarTech tools, Marketing Automation tools, etc) Perform basic testing to ensure issues are resolved before closing tickets. Participate in meetings, take minutes, and follow up on assigned tasks. Collaborate with internal tech teams and vendors to ensure smooth day-to-day operations.

Who We're Looking For



Currently pursuing a Diploma or Degree in

Business Administration, Business Analyst, Marketing, or related field

. Detail-oriented, organized, and proactive in learning new systems. Comfortable using Microsoft Excel or Google Sheets (basic formulas, data formatting, pivot tables preferred). Basic familiarity with WordPress, WooCommerce, Shopify, or other digital platforms. Strong written and verbal communication skills in English (Bahasa/Mandarin a plus). Able to commit for a minimum of

3 months

. Familiarity with CRM, project management, or marketing tools (e.g. Notion, Asana, Respond.io, HubSpot, Airtable) is an advantage.

What You'll Gain



Real-world exposure to

business operations and MarTech workflows

. Hands-on experience managing data, CRM systems, and support ticketing. Mentorship from cross-functional teams (Marketing, Operations, and IT). Practical understanding of workflow automation and digital platforms. Internship certificate and potential

full-time conversion

based on performance.
Job Type: Internship
Contract length: 3 - 6 months

Pay: RM1,000.00 - RM1,300.00 per month

Benefits:

Professional development
Ability to commute/relocate:

Sri Petaling: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Diploma/Advanced Diploma (Preferred)
Language:

Chinese (Preferred) English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD1297265
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Internship
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sri Petaling, M14, MY, Malaysia
  • Education
    Not mentioned