Job Description

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DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world. DXC.com At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.

Responsible for the quality, magnitude, and effectiveness of contract relationships between the company and the customer. In concert with the the company sales teams & delivery teams, cooperates in building effective business relationships between the company & the customer. The Client Manager leads the contract account team to meet the customer\xe2\x80\x99s requirements for quality, speed and cost while meeting the company internal metrics in terms of financials and customer satisfaction. Serves as the contract\xe2\x80\x99s principal representative to the customer, making business decisions and contractual commitments on behalf of the company. Responsible for revenue, profit, and increasing the business volume by increasing depth and breadth of the company\xe2\x80\x99s offerings.

Responsibilities:

• Plans and directs the delivery of contracted business activities throughout the contract\'s lifecycle (from business development through contract closure) for portfolio of contracts, not to exceed 6.
• Accountable for the financial performance of the contract - in terms of Revenue .
• Margin and Growth potential on the portfolio of contracts.
• Accountable for customer satisfaction with respect to annuity or outsourcing services.
• Establishes yearly budgets and controls expenses to achieve financial goals.
• Leads business negotiations for small contracts or portions of large contracts of

$5M for a region. * Directs solution, operational service, partner, and sub-contractor teams that deliver services to the customer.

• Leads the account leadership team which is comprised of Sales, Delivery Management, & Client Management). In this capacity, responsible for:

• As appropriate to the contract agreement, assures compliance with the company and customer\'s HR, PR, legal, financial, ethics and government related policies, strategies, and processes.
• Directs the planning, assessment and development of new business opportunities in partnership with the company sales.
• Develops and nurtures senior mgmt level relationships with the customer.
• Significant contributor to the development of long-term strategic account plan; leads substantial portions of the strategic account plan.
• Pro-actively contributes to the customer\'s business improvement, planning and budgeting process.
• Develops strategies and processes with the customer in areas such as performance metrics and measure, escalation, change management and communication.
• Maintains effective communication with and between all functional areas of the account team, as well as with the company at large including its executive leaders.
• Establishes and oversees a client governance structure that comprises comprehensive, coherent processes and communications between customer, the company, service providers, and partners.
• Leads the Customer Management Office which includes Account Delivery Manager.
• Generates additional revenue thru "product pull thru" after an MS outsourcing.

Education and Experience Required:

• Bachelors Degree or equivalent combination of education and experience.
• 2 plus years\' relevant Client Mgmt & 5-7 years industry experience.
• Proven track record in business P&L management, financial concepts and contract law.
• Experience in developing executive level customer relationships including good negotiation, presentation and communication skills.
• Proven track record in leading virtual teams, influential, able to work across organizational boundaries, dealing with ambiguity and setting up internal networks.

Knowledge and Skills:

• Demonstrate knowledge of corporate policies, markets and processes, financial management and program management.
• Demonstrate mastery to state-of-the-art technical, functional or business knowledge; emphasis is on depth of knowledge in a specialized area.

Our culture and benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our \xe2\x80\x9cpeople first\xe2\x80\x9d philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

• Extensive resources to support your onboarding and continual development including DXC University

• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition

• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC

• More time to do the things you love with flexible leave options, including purchased leave

• Take time to give back with charitable and emergency services volunteer days

• Well-being matters to us and our Employee Assistance Program is there to support you and your family

How to apply & our commitment to you in return: If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the \xe2\x80\x98bring your whole-self to work\xe2\x80\x99 philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities

DXC Technology