Collaborate with business stakeholders to understand current processes, identify gaps, and gather business requirements.
Translate business requirements into detailed functional and technical specifications.
Work with IT/development teams to design, configure, test, and implement system solutions.
Lead or participate in user acceptance testing (UAT), training, and go-live support.
Monitor system performance and troubleshoot issues to ensure ongoing operational efficiency.
Analyze and interpret data to support decision-making, reporting, and strategic planning.
Facilitate communication between technical teams and non-technical stakeholders.
Develop process documentation, workflows, and user manuals.
Support continuous improvement initiatives by recommending enhancements to systems and processes.
Stay current with emerging technologies and industry best practices.
Job Type: Contract
Contract length: 12 months
Pay: Up to RM10,500.00 per month
Benefits:
Health insurance
Opportunities for promotion
Professional development
Work Location: In person
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