Relevant learning or training, such as a diploma in hospitality, catering, or culinary arts
Able to speak in English, Bahasa Malaysia & Mandarin
An apprenticeship with a butler or experience as a footman or under footman
Knowledge about wines, cookery, and dining protocols
Efficient multitasking and organizational skills
Prior experience as a butler in either the hospitality or catering/event planning industry or as a domestic butler
Strong interpersonal communication skills
Tanggungjawab
Meet guests on arrival and escort them
Take note of the needs of guests by learning about their likes, dislikes, allergies, etc.
Have adequate knowledge of various drinks and foods in stock
Serve drinks and foods to guests
Assess and restock wine and all drink types when necessary
Keep up on safety and hygiene
Appear presentable before guests at all times
Recommend and arrange amenities
On hand to serve the guests when necessary
Maintain communication with housekeepers to ensure rooms are kept clean
Ensure that rooms meant for guests are kept clean always
Carry luggage for guests on arrival to the room
Carry out formal table service as well as service of drinks
Maintain quality of fine antiques and art
Arrange tables with flowers and other necessary decorations
Work with kitchen staff to ensure timely service of food & beverage
Inform others about the preference of individual guests
Maintain professional relationship with guests, applying caution and respect
Clear table when guests are done with the food or drinks for maintenance of clean environment
Could also give a farewell greeting to guests at the end of their stay.
Manfaat
Annual Leave
Medical Leave
EPF/SOCSO/PCB
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