Job Description

• Relevant learning or training, such as a diploma in hospitality, catering, or culinary arts
• Able to speak in English, Bahasa Malaysia & Mandarin
• An apprenticeship with a butler or experience as a footman or under footman
• Knowledge about wines, cookery, and dining protocols
• Efficient multitasking and organizational skills
• Prior experience as a butler in either the hospitality or catering/event planning industry or as a domestic butler
• Strong interpersonal communication skills

Responsibilities

• Meet guests on arrival and escort them
• Take note of the needs of guests by learning about their likes, dislikes, allergies, etc.
• Have adequate knowledge of various drinks and foods in stock
• Serve drinks and foods to guests
• Assess and restock wine and all drink types when necessary
• Keep up on safety and hygiene
• Appear presentable before guests at all times
• Recommend and arrange amenities
• On hand to serve the guests when necessary
• Maintain communication with housekeepers to ensure rooms are kept clean
• Ensure that rooms meant for guests are kept clean always
• Carry luggage for guests on arrival to the room
• Carry out formal table service as well as service of drinks
• Maintain quality of fine antiques and art
• Arrange tables with flowers and other necessary decorations
• Work with kitchen staff to ensure timely service of food & beverage
• Inform others about the preference of individual guests
• Maintain professional relationship with guests, applying caution and respect
• Clear table when guests are done with the food or drinks for maintenance of clean environment
• Could also give a farewell greeting to guests at the end of their stay.

Benefits

• Annual Leave
• Medical Leave
• EPF/SOCSO/PCB

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Performance Bonus
• 5 Working Days

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Ricebowl