Cafe Supervisor

Pulau Pinang - Simpang Ampat, Melaka, Malaysia

Job Description


  • A minimum of 1 years relevant experience at the supervisory level in the hospitality, retail or F&B Industry.
  • Able to work on shifts
  • Education : SPM and Above
  • Excellent customer service skills
  • Ensure the cleanliness, 5S of working area are always practiced and complied with food safety requirement
  • Strong leadership skills, mature, outgoing & guest-oriented, good communication skills
  • Proactive, enthusiastic, strong sense of responsibility and positive thinking
*Open for Malaysians only

Responsibilities

General Administration:
  • Prepare staff weekly duty roster and payroll by monthly cutoff date and submit to Manager for approval.
  • Carry out staff daily pre-shift briefings and OJT as required.
  • Assist Cafe Manager in holding weekly team meetings.
  • Assist in maintaining an efficient FOH inventory system in accordance with company processes.
  • Ensure FOH stock levels are correct as reported; maintain healthy stock level by liaising with the Manager and kitchen team.
  • Perform and assisting stock-closing at the end of month and submit reports to the management.
  • Ensure that all food products are well presented and served according to food safety standard.
  • Ensure designated rooms or serving areas are set up accordingly for events catering.
  • Assist in invoicing and reconciling of events catering.
  • Attend meetings and training courses in/out of the office as appropriate.
  • Attend to any other reasonable requests by the management.
Food Safety and HSE:
  • Assist the Cafe Manager in ensuring all company and statutory regulations of hygiene and safety are adhered to by kitchen team at all time.
  • Undertake visual Health & Safety checks; ensure all accidents are recorded and reported.
  • Ensure that the food preparation, presentation and service are carried out in compliance with company standards and client\'s expectation.
  • Ensure the cleanliness, 5S of storeroom are always practiced and complied with food safety requirement.
  • To be always adhere and following personal hygiene standard while on duty.
Teamwork and Initiative:
  • Assist the Cafe Manager in managing, training and developing staffs in accordance to Sodexo and Google standards.
  • Ensure that all staff execute assigned tasks accordingly, provide timely feedback and necessary training, and report any arising issues to the management.
Customer Service:
  • Communicate well with all stakeholders and demonstrate a pleasant and polite personality.
  • Extend efficient, caring and friendly service to all clients and visitors of cafe.
  • Promote teamwork and ensure all team members focus on the client\'s needs.
  • Perform other related duties as requested.
Benefits
  • Overtime pay
  • Free meal
  • Free uniform
  • Training provided
  • Performance Bonus
  • Career advancements
  • Medical benefits
  • Annual Leave/Medical Leave
  • EPF / SOCSO/ EIS
Additional Benefits
  • Staff Meal
  • Training Provided
  • Accommodation Provided
  • Staff Activities

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Job Detail

  • Job Id
    JD946630
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2000 - 2800 per month
  • Employment Status
    Permanent
  • Job Location
    Pulau Pinang - Simpang Ampat, Melaka, Malaysia
  • Education
    Not mentioned