Job Description

• A minimum of 1 years relevant experience at the supervisory level in the hospitality, retail or F&B Industry.
• Able to work on shifts
• Education : SPM and Above
• Excellent customer service skills
• Ensure the cleanliness, 5S of working area are always practiced and complied with food safety requirement
• Strong leadership skills, mature, outgoing & guest-oriented, good communication skills
• Proactive, enthusiastic, strong sense of responsibility and positive thinking

*Open for Malaysians only

Responsibilities

General Administration:

• Prepare staff weekly duty roster and payroll by monthly cutoff date and submit to Manager for approval.
• Carry out staff daily pre-shift briefings and OJT as required.
• Assist Cafe Manager in holding weekly team meetings.
• Assist in maintaining an efficient FOH inventory system in accordance with company processes.
• Ensure FOH stock levels are correct as reported; maintain healthy stock level by liaising with the Manager and kitchen team.
• Perform and assisting stock-closing at the end of month and submit reports to the management.
• Ensure that all food products are well presented and served according to food safety standard.
• Ensure designated rooms or serving areas are set up accordingly for events catering.
• Assist in invoicing and reconciling of events catering.
• Attend meetings and training courses in/out of the office as appropriate.
• Attend to any other reasonable requests by the management.

Food Safety and HSE:

• Assist the Cafe Manager in ensuring all company and statutory regulations of hygiene and safety are adhered to by kitchen team at all time.
• Undertake visual Health & Safety checks; ensure all accidents are recorded and reported.
• Ensure that the food preparation, presentation and service are carried out in compliance with company standards and client\'s expectation.
• Ensure the cleanliness, 5S of storeroom are always practiced and complied with food safety requirement.
• To be always adhere and following personal hygiene standard while on duty.

Teamwork and Initiative:

• Assist the Cafe Manager in managing, training and developing staffs in accordance to Sodexo and Google standards.
• Ensure that all staff execute assigned tasks accordingly, provide timely feedback and necessary training, and report any arising issues to the management.

Customer Service:

• Communicate well with all stakeholders and demonstrate a pleasant and polite personality.
• Extend efficient, caring and friendly service to all clients and visitors of cafe.
• Promote teamwork and ensure all team members focus on the client\'s needs.
• Perform other related duties as requested.

Benefits

• Overtime pay
• Free meal
• Free uniform
• Training provided
• Performance Bonus
• Career advancements
• Medical benefits
• Annual Leave/Medical Leave
• EPF / SOCSO/ EIS

Additional Benefits

• Staff Meal
• Training Provided
• Accommodation Provided
• Staff Activities

Ricebowl