Call Centre Agent

Kuala Lumpur, M14, MY, Malaysia

Job Description

Key Responsibilities



Review and verify

70-100 agreements per day

to ensure accuracy and compliance with established guidelines. Perform agreement packaging, including organizing, formatting, and preparing agreements for internal processing. Enter and update agreement information accurately using the

client's website and internal systems

. Maintain high levels of attention to detail to ensure correct and complete documentation. Follow internal procedures and quality standards for all agreement-related tasks. Collaborate with internal teams when clarification or additional information is required (no direct customer assistance). Ensure all processed agreements are stored, labeled, and packaged appropriately for future reference.

Required Skills & Qualifications



Strong attention to detail and accuracy in high-volume document handling. Ability to process and review large volumes of agreements efficiently. Basic computer literacy and comfort working on client-specific websites or platforms. Strong organizational and time-management skills. Ability to work independently and adhere to deadlines. Good communication skills for internal coordination (non-customer-facing).

Preferred Qualifications



Experience in agreement review, documentation handling, contract processing, or administrative support is an advantage. Familiarity with web-based data entry systems or client portals.

Work Environment



Backend support role with

no direct customer interaction

. Fast-paced environment requiring consistent accuracy and efficiency.
Job Type: Permanent

Pay: RM2,400.00 - RM2,500.00 per month

Application Question(s):

Are you able to start on 1 December 2025? Are you available for overtime (OT) when required?
Language:

Bahasa Melayu (Required) English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1308808
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned