Job Description

Job description

Key Responsibilities:

Respond to queries or requests from tenants, contractors via incoming phone calls and emails Co-ordinate and process work order applications from tenants, contractors on Yardi system as well as distribute work permits after approval by the Management to relevant departments Receive and log incident, defects, complaints and escalate to respective departments via Yardi system Track service performance and delivery, provide work order progress and status reports to Management Prepare and submit various reports as required by the manager

Requirements

Candidate must possess minimum SPM or equivalent certificate Minimum one (1) year relevant experience in a help desk or customer service support environment Good communication skills with a customer-oriented approach Experience using Yardi system will be an added advantage Willing to work on shifts, weekends and public holidays
Job Type: Full-time

Pay: RM1,800.00 - RM2,800.00 per month

Benefits:

Health insurance Meal allowance
Work Location: In person