Job Description

CALL CENTRE AGENT

JOB RESPONSIBILITIES

To provide first call resolution in an effective and timely manner. To handle customer inquiries in an efficient, courteous and professional manner. To promote our products and services to prospective clients through phone call, email and any other related medias. Able to work both independently and in a team by supporting team members in the absence on customer follow up Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers

JOB REQUIREMENT

Minimum of Sijil Pelajaran Malaysia (SPM) with one (1) year of working experience in Customer Service/ Call Centre. Willing to work in a 24 x 7 shift work (including weekends and public holidays) (Shift hour: 7am - 3pm, 3pm - 11pm, 11pm - 7am) Fresh graduates are welcome to apply (Diploma and Above) Have excellent communication in

English and Malay

(prefer

Mandarin

speaker

)

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

Free parking Health insurance Opportunities for promotion
Work Location: In person