Job Description

Job Summary

• To support the Base Marketing team in managing Customer Value Management (CVM) campaigns. The role focuses on ensuring smooth day-to-day operations, including campaign execution, reporting, analysis and ad hoc requests. The position ensures that ongoing marketing activities remain undisrupted and that business continuity is maintained.

The Day-To-Day Activities

• Execute and monitor postpaid CVM campaigns, ensuring timelines and quality are met.
• Support day-to-day operational tasks including campaign setup, coordination and follow-ups.
• Prepare regular campaign reports and provide analysis on performance to internal stakeholders.
• Manage ad hoc requests related to campaign performance and customer insights.
• Collaborate with cross-functional teams to ensure smooth campaign execution.
• Assist in customer data segmentation and targeting to improve campaign relevance.
• Ensure proper documentation and updates of campaign activities for team visibility.
• Escalate issues and provide timely updates to the manager/department head when required.

About You

• Bachelor's degree in Business, Marketing or related field
• Experience in marketing, campaign management or analytics is an advantage
• Strong skills in Excel/PowerPoint
• Good coordination, communication, and problem-solving skills.
• Able to work independently with minimal supervision.
• Execute campaigns accurately and on time.
• Analyse & report on performance with clear insights.
• Coordinate & communicate effectively with stakeholders.

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What's Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Skills Required