Job Description

Principal Accountabilities

Responsible for order taking and suggesting complementing food items to enhance the customer's dining experience. Supervise a section of service staff and assist servers in service whenever required. Responsible for providing feedback on the presentation of food & beverage served to customer. Ensure the cleanliness of the assigned section of the restaurant including the service stations within the area. Responsible for ensuring all table settings, table alignments, chairs, music, air con and overall ambient of the section is set to the specified standard. Ensure all opening & closing duties are done by the service staff before the peak period starts. Ensure that customers are correctly billed and all procedures on bill presentation and receiving of payment from the customers are done according to the established procedures. Prepare and review all related administrative task necessary for training and evaluating of staff members. Keep the Manager informed of any food delay, complaints or customer feedback. Conduct on-the-job training to ensure subordinates are able to perform their duties effectively. Attend weekly section meeting. Ensure that the uniform of all subordinates in the section is well kept and personal hygiene is maintained at all times. Responsible for ensuring all tables within the section are properly set once the guest leaves. Follow strictly the service sequence of the restaurant. Have good product knowledge and be well versed with all the food and beverage items served at the restaurant. Able to professionally greet and thank all guests who patronize the restaurant. Proficient in handling all operational equipment and preventing any mishandling or breakages. Responsible for ensuring all weekly cleaning duties in the section are carried out by the assigned staff. Be knowledgeable of basic fire safety and security procedures in the restaurant. To carry out or ensure that regular On-the-job Training is taking place to agreed standard. To attend training courses as required, such as HACCP courses (Kursus Pengendali Makanan, Awareness Training Program, Internal Audit Training) and others training courses as required. Ensuring that all staff adhere to the company's uniform standards. To be continually aware of, and maintain, the hygiene standards of personal hygiene and dress. To take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by customers, as well as fire escapes. Any other responsibilities that assigned by superior.
Job Types: Full-time, Permanent

Pay: RM2,400.00 - RM3,000.00 per month

Benefits:

Maternity leave Meal provided Opportunities for promotion Professional development
Experience:

Restaurant: 1 year (Required) Food service: 1 year (Required)
Work Location: In person