Supervise and coordinate activities of dining room personnel
Ensure consistent high-level service and customer satisfaction
Manage staff schedules and handle operational logistics
Liaise between the kitchen and service areas to ensure smooth operations
Address and resolve guest complaints and concerns promptly
Maintain inventory and report needs for supplies and equipment
Train new employees and conduct regular staff meetings
Implement and monitor health and safety protocols
Participates in the recruitment, selection, and training of staff
Supervise and schedule food and beverage staff
Ensure customer satisfaction
Resolve customer complaints, as well as internal conflict amongst staff
Order and maintain inventory control costs
Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table
Job Types: Full-time, Contract
Pay: RM1,700.00 - RM2,200.00 per month
Benefits:
Free parking
Parental leave
Work Location: On the road
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