Job Description

Parking System Support:

- Monitor the cashless payment system to ensure it operates without interruption.

- Provide guidance on troubleshooting any basic technical issues customers may encounter while using the cashless system.

Area Monitoring and Safety:

- Ensure the parking areas are safe, clean, and well-organized by conducting regular patrols and reporting any issues.

- Monitor car park equipment and report malfunctions or damage to the Car Park Manager for prompt maintenance.

Traffic Management:

- Facilitate smooth traffic flow within the parking areas, particularly during peak hours or special events.

- Guide drivers when necessary to avoid congestion or illegal parking.

Incident Reporting:

- Document and report any incidents, including security issues, equipment malfunctions, or customer complaints, to the Car Park Manager.

- Respond promptly and appropriately to emergencies within the parking area and coordinate with security personnel if required.

System Knowledge and Compliance:

- Maintain up-to-date knowledge of the cashless parking system and any updates to procedures.

- Ensure compliance with company policies, parking regulations, and safety standards.

Customer Service:

- Provide excellent customer service by assisting patrons with parking-related queries and directing them to available spaces if needed.

- Help customers understand and use the cashless parking system, including mobile app payments, QR codes, or credit/debit card systems and season pass.

Code of Conduct

- To comply the dress code and ensure company procedures are adhered to.

- Maintain punctuality and comply with work schedules.

Prohibit unauthorized individuals, including friends and family, from accessing the car park office.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,500.00 - RM1,600.00 per month

Benefits:

Dental insurance Free parking Health insurance
Work Location: In person