Job Description

Being part of our retail team means that:

• You enjoy working in a customer facing role,
• You are driven by providing excellent customer services,
• You are confident in handling our customer\xe2\x80\x99s money in a fast-paced environment,
• You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
• You are friendly, collaborative and have a positive attitude.

Responsibilities (What you will do on daily basis):

• Interact with customers face to face to receive and process all of Ria\xe2\x80\x99s products such as money transfers, money orders, selling and buying foreign currency;
• Accurately verify or enter the customer\xe2\x80\x99s information on our systems;
• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
• Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team;
• Keep up to date with Ria\xe2\x80\x99s products, services and policies;
• Balance your cash register and prepare cash for bank deposit;
• Prepare your daily transactions record;
• Perform other duties as assigned or requested by your colleagues and superiors.

Requirements (What we will look for you to have):

• Fresh graduate with SPM and above
• Ability to work flexible schedules, including weekends;
• Some computer knowledge with ability to use MS Word and Excel;
• Cash handling experience is highly preferred;
• Strong customer service skills;
• A valid work permit is a must.
• Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers

Job Types: Full-time, Permanent Job Types: Full-time, Permanent Salary: RM1,500.00 - RM1,699.00 per month Benefits:

• Health insurance
• Maternity leave
• Parental leave

Schedule:

• Day shift

Supplemental pay types:

• Attendance bonus
• Overtime pay

Ability to commute/relocate:

• Kuala Terengganu: Reliably commute or planning to relocate before starting work (Required)