Job Description

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Role purpose
Our busiest time of year is approaching, and we are seeking Seasonal Retail Consultants to support across our incredible Aesop store teams across Klang Valley for the festive season 2025.
As Aesop Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience.
You will be responsible for ensuring our store teams are supported to meet the needs of our many customers, processing sales and keeping stock levels adequately maintained and exceptionally presented.
What Are We Looking For
The ability to communicate with warmth, curiosity and sincerity
Passion for providing exceptional customer service
No prior retail experience necessary but ideally you will have some experience within a customer service role or environment
An interest to learn product knowledge
Flexible and open availability throughout October 2025 - December 2025
Able to work shift hours and must be able to work some weekends
What's On Offer
A comprehensive training session, to equip you with all you need to know to succeed in store
A kind and considered workplace culture
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Skills Required