Job Description

Contract type: FULL_TIME

Salary: Market Aligned

Location: Kuala Lumpur FULL_TIME

Consultant: Yee Ni Chen

Job reference: TRMNLE-90FCC439

Date posted: 21 February 2024 kuala-lumpur tech-transformation/project-management-business-analyst 2024-02-21 2024-04-21 it Kuala lumpur MY Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true

A new Change Management Consultant (contract) job has become available at a reputable financial institution.

About the Change Management Consultant (contract) Role:
As the Change Management Consultant, you will work closely with business units to focus on the changes to business processes, systems and technology, job roles and organisational structures. You primary responsibility will be to create and ensure the implementation of change management strategies and plans to maximise adoption/usage by impacted users and minimise resistance after a change initiative/project is rolled out.

Key Responsibilities:

• Create change strategy to support the adoption of changes required by a project or initiative
• Integrate change management activities into master project plan
• Conduct change impact assessment, assess change readiness and identify key stakeholders
• Engage corporate/business communication team to deliver communication materials as required and track the progress of design and development activities to ensure on-time delivery
• Provide input, document requirements and support business in the design and delivery of training programme followed by tracking progress and addressing risk/issues in training phase
• Ensure Standard Operating Procedure (SOP) is updated for operations reference before project goes live
• Identify the needs of Target Operating Model (TOM) review and work closely with the Human Resource department and resource owner on approach and implementation
• Evaluate and manage user readiness for cutover
• Measure success metrics and monitor change progress after roll-out period

To succeed in this Change Management Consultant (contract) role, you will need to have experience in change management and exposure to working in a consulting environment.

Key Requirements:

• Bachelor\'s/master\'s degree from a recognised university preferably majoring in Business Administration, Human Resources, Communication or related field. Certified change management practitioners will have an advantage
• At least five years of work experience in the related field is required for this position, preferably from large financial, telecommunication, health service or information technology industries
• Solid understanding of how people go through a change and the change process
• Strong stakeholder management and people influencing skills
• Excellent communication skills, both written and verbal
• Ability to establish strong relationships within short period of time and maintain it effectively
• Ability to independently execute projects within scope, budget, expected output with excellence
• Detail-oriented, and keenness for numbers and analytics
• Flexible and adaptable to project environment to embrace the change
• Experience with large-scale organisational change efforts and familiar with project management methodology and life cycle

This organisation emphasises on their people and happiness in the organisation, and is committed to help them grow, expand their abilities and discover new opportunities - making this a great place to work in addition to the competitive reward package.

If you have the relevant skill sets, abilit to work with various internal and external stakeholders and readiness to challenge yourself to solve complex issues, this Change Management Consultant (contract) role is right for you.

Apply today or email me at yeeni.chen@robertwalters.com.my to discuss this new opportunity.

Robert Walters