Job Description

Four Seasons Hotels & Resorts

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees \xe2\x80\x93 people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Resort Langkawi, Malaysia
Voted the #1 Resort in Malaysia by Cond\xc3\xa9 Nast Readers\xe2\x80\x99 Choice Awards 2020, it\'s Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort\xe2\x80\x99s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.

Join our team!

Are you ready to take the next big step in your career? Four Seasons Resort Langkawi is looking for a Chief Engineer. The Chief Engineer assists operative departments in the day-to-day function, as well as handles guest complaints. The Chief Engineer supports the Director of Engineering in managing a team of Engineering and specialists responsible for all engineering operations to ensure the safety and comfort of guests and employees.

Key Functions

• Assists in the hiring, training, supervision, scheduling, counselling, and evaluation of performance and planning the activities of maintenance staff including making spot checks on a daily basis.
• Ensures proper execution of work order/request system and that items are followed up on when necessary.
• Ensures the Resort follows all local laws and regulations.
• Maintains logs on movement of stock items and tools and monitor distribution of items.
• Controls departmental labor and operational expense.
• Makes effort in reasonable energy saving and launch productive programs.
• Offer supervision on contractors and suppliers to assure the qualified rectification and items purchasing.
• Creates, approves and posts all Engineering staff schedules.
• Helps to create and adhere to annual budget for the division.
• Ensures that all emergency and life safety equipment and systems are inspected, tested and certified as per law and local laws.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Requires reading of blue prints.
• Supervises and trains all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.
• Acts appropriately in all dangerous and/or emergency situations (fires, power outages, infiltrations, floods, etc.).
• Ensures that the work order/request system is properly executed and that items are followed up as required.
• Prepares requisitions and work orders and ensures effective liaison with the Purchasing Manager.
• Implements preventive maintenance programs, policies and rules to ensure effective service.
• Works harmoniously and professionally with colleagues and supervisors.
• Executes all other related tasks.

Qualifications & Experience

• At least 2 years\xe2\x80\x99 experience in the same role, ideally in a luxury hotel or residence environment.
• Previous experience developing and managing a team.
• Strong knowledge of Resort Engineering operations.
• Strong command of the English language
• A working knowledge of Resort systems and operations.
• Strategic, analytical and have solid business acumen.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons believes in offering the best to the best; check out some of our amazing benefits!

An opportunity to be a part of a cohesive team with opportunities to build a successful career with global exposure

The opportunity to engage in a diverse and challenging work environment

Exclusive discount and travel programs with Four Seasons Hotels and Resorts

Competitive salary and benefits ((Medical, Dental, Employee Assistance Program, Life Insurance, EPF, SOCSO etc)

Complementary uniforms and uniform care

Complimentary Employee Meals

5 working days and 2 off days

Remarks: Due to current Employment Visa restrictions in Malaysia, this position is only open for Malaysian Nationals or those who have Malaysian Spouse Visas, can only apply.

The management level for this position is: Operations - Department Head

The location for this position is: Langkawi, Kedah, Malaysia

Learn more about what it is like to work at Four Seasons, visit us:

Learn more about Four Seasons Langkawi on Social Media:

Instagram: @FSLangkawi

Twitter: @FSLangkawi

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For more details please visit our website :

Four Seasons Hotels