Chief Operating Officer

Kuala Lumpur, Malaysia

Job Description


CM03777 - Chief Operating OfficerJob Specialization:
Corporate Strategy/Top ManagementWorking Location:
Kuala LumpurSalary Range:
NegotiablePosted Date:
20/06/2024Location: Kuala LumpurWorking Days: 5Attractive Benefits Included:

  • Fixed Basic
  • Allowances
  • Career prospects in High Profile & Multi-National Environment
  • Friendly, well-organized, systematic, high-technology environment to work in
Interested candidates, kindly REGISTER your Job Seeker Profile with CareerMaster & APPLY NOW!Shortlisted candidates will be notified.SUMMARY:
  • Directly supervise and lead the Operations Division of the Company, responsible for managing the key functions such as Underwriting, Medical Research Team, Claims, and Information Technology.
  • Head the IT Steering Committee, fostering collaboration among cross-functional members to address IT-related matters and projects. Ensure that processes, turnaround times, and service level consistently meet or surpass expectations.
  • Preferably with an IT background and extensive experience in transformation initiatives.
JOB RESPONSIBILITIES:Operational Strategy & Efficiency PlanningSupporting Activities
  • Develop and implement operational strategies aligned with the company\'s overall goals and objectives.
  • Collaborate with other Csuite executives to ensure operational plans are integrated into the overall business strategy.
  • Support and perform Shared Services on all operations aspect for both conventional and Retakaful business.
Outcome/ deliverables
  • Document outlining the operational goals and objectives that support the overall strategic direction of the organization.
  • Defines the key initiatives, priorities, and timelines for achieving operational success.
  • Provides a framework for consistency, compliance, and best practices in day-to-day operations.
Risk Management & Regulatory ComplianceSupporting Activities
  • Work closely with the risk management team to identify and mitigate operational risks.
  • Implement processes and controls to minimize exposure to risks associated with Reinsurance/ Retakaful operations.
  • Stay abreast of regulatory changes and ensure that reinsurance operations comply with all relevant laws and regulations.
  • Work with General Counsel and compliance teams to develop and maintain policies and procedures that adhere to regulatory requirements.
Outcome/ deliverables
  • Swift and appropriate responses to regulatory changes, ensuring that the organization complies with new requirements promptly.
  • Documentation of the implementation timeline for regulatory changes.
Potential Challenges
  • Ensuring strict adherence to Shariah principles in all Retakaful operations can be challenging.
  • Complex regulatory developments in Reinsurance/ Retakaful may impact the organization\xe2\x80\x99s operations.
  • Managing various types of risk.
  • Ensuring compliance with data protection laws.
Process OptimizationSupporting Activities
  • Streamline and optimize operational processes to improve efficiency, reduce costs, and enhance overall effectiveness.
  • Implement best practices in reinsurance operations to ensure industry standards are met.
  • Support business development by building and maintaining good relationships in areas of underwriting and claims with all of the Company\xe2\x80\x99s clients (where possible).
  • Keep abreast of the latest technological advancements, regulatory requirements and market developments, and act accordingly and promptly to changes in the regulations and market needs/demands.
Outcome/ deliverables
  • Development of strategies to engage and collaborate with stakeholders effectively.
  • Regular communication with stakeholders to keep them informed about the organization\'s activities, performance, and industry updates.
Potential Challenges
  • Establishment of processes for accurate and timely reporting to regulatory authorities and internal stakeholders.
Technology & SystemSupporting Activities
  • Oversee the implementation and maintenance of technology systems that support reinsurance operations.
  • Ensure that the company\'s technological infrastructure is up-to- date and aligned with industry advancements.
  • Collaborate with the CFO to manage the financial aspects of reinsurance/retakaful operations, including budgeting, forecasting, and cost control.
  • Monitor financial performance against operational goals and make adjustments as needed.
Outcome/ deliverables
  • Develop and implement crisis management plans to address unexpected events or disruptions.
  • Ensure business continuity plans are in place and effective.
Potential Challenges
  • Address risk associated with data breaches, cyber threats and technological disruptions.
Crisis ManagementSupporting Activities
  • Develop and implement robust crisis management plans to address unexpected events or disruptions to reinsurance operations.
  • Ensure business continuity plans are in place and effective.
  • Addresses communication, resource allocation, and recovery strategies.
Outcome/ deliverables
  • Comprehensive plan outlining the organization\'s response to significant risk events or crises.
  • Develop and implement crisis management plans to address unexpected events or disruptions.
Potential Challenges
  • Unforeseen events that could disrupt operations and ensuring the organization can recover quickly.
  • Supporting Duties & Additional Responsibilities.
  • Lead and coach team members and encourage their professional development.
  • Lead the Company\xe2\x80\x99s IT and business projects especially in relations to Operations and any other tasks that may be assigned from time to time.
Supporting colleagues in their duties
  • Lead and coach team members and encourage their professional development.
  • Lead the Company\xe2\x80\x99s IT and business projects especially in relations to Operations and any other tasks that may be assigned from time to time.
  • Supporting colleagues in their duties.
  • Participating in cross-functional projects.
  • Responding to urgent organizational needs.
JOB REQUIREMENT:
  • Possesses a Bachelor\xe2\x80\x99s Degree in Business Administration, Information Technology, Management, Finance or a relevant degree.
  • Preferably a background with Master of Business Administration (MBA) or an advanced degree in a relevant field.
  • Professional certifications related to insurance, risk management, IT Management and Islamic finance may be beneficial.
  • Relevant certification such as CISSP (Certified Information Systems Security Professional) or PMP (Project Management Professional) would be advantageous.
  • Strong Operational background and a proven ability to optimize processes and improve efficiency. Significant experience in leadership roles, demonstrating a track record of success and strategic thinking.
  • Independent, analytical, resourcefulness, excellent communication & interpersonal skills, good stakeholder management.
  • Minimum 15 years of relevant leadership experience in reinsurance field especially in regard to operational areas for e.g. underwriting, claims, IT, etc.

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Job Detail

  • Job Id
    JD1044405
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned