Job Description

Our company specializes in converting spoken and written content from one language to another. We provide services such as document translation, live interpretation for meetings and events, localization for businesses, and cultural consulting. We also ensure accurate communication across languages, helping clients effectively connect with diverse audiences in global markets.The RoleYou will be responsible for :

• Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
• Working closely with internal stakeholders to solve client issues.
• Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
• Developing account plans to enhance service delivery.

• You have at least 1 year experience including solid experience in a similar role within Telecommunications.
• You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• You have working knowledge of communication
• You are a strong networker & relationship builder
• You are a self-starter and demonstrate a high level of resilience
• You are a strong team player who can manage multiple stakeholders

• Opportunity to make a positive impact
• Work in a company with a solid track record of performance
• Flexible working options

Language Bees