Job Description

As the CIAM Operations Engineer, your primary responsibility will involve overseeing and maintaining our external Identity solution on a full-time basis. Within this position, you\'ll uphold the solution\'s integrity and accessibility, manage change management activities, and collaborate closely with application teams to facilitate User Acceptance Testing (UAT). Here\'s a condensed overview of your expected duties:

• Assess and validate new features developed by the engineering team, along with ensuring the smooth integration of product updates during UAT.

• Execute the deployment of new features and platform upgrades in both UAT and PROD environments, which may necessitate occasional off-hours work and standby support for PROD deployments.

• Offer assistance to application teams during UAT procedures.

• Handle incident management and change management tasks efficiently, including the submission and closure of CRs.

• Continuously monitor the health and performance metrics of the CIAM solution.

• Provide on-call support outside regular business hours on a rotational basis.

• Promptly escalate any critical issues to the engineering team for resolution.

Qualifications and Experience:

• Hold a bachelor\'s degree in information technology, Computer Engineering, or Computer Science.

• Possess at least 5 years of overall experience, demonstrating a solid grasp of Identity and Access Management principles, including:

o Identity lifecycle managemento Understanding of Identity data modelso Access managemento Familiarity with Authentication, SSO and MFAo Knowledge of Authorization principles

• Have a minimum of 2 years\' hands-on experience in implementing and configuring the ForgeRock CIAM solution.

• Proficient in at least one of the following programming languages or technologies:

o Java/JavaScripto Groovyo YAMLo XMLo RESTful APIso Git

• Experienced in authentication and federation technologies such as:

o SAMLo OAuth 2.0o OpenID/OIDCo UMA 2.0o FIDO2

• Highly desirable to have experience with DevOps practices, CI/CD pipelines, and containerization tools like Docker.

• Familiarity with cloud concepts and technologies, particularly Azure, AWS, or GCP, is highly advantageous.

• Knowledge or experience in security testing is a plus.

• Prior consulting experience would be beneficial.

• Possession of security certification(s) is advantageous.

Personal Skills:

• Capable of working effectively under pressure and adapting to evolving environments.

• Strong communication and interpersonal skills.

• Ability to quickly grasp technical and business requirements.

• A collaborative team player willing to contribute at all levels to ensure team success.

• Proactive in suggesting improvements to enhance current processes and boost efficiency.

Adecco