Job Description

About the Role
We're seeking a proactive Claims Specialist Manager to lead our general insurance claims team. If you have a strong claims background and a passion for client service, this is your opportunity to grow in a dynamic brokerage environment.
Senior Executives and Assistant Managers with relevant experience are encouraged to apply.
Key Responsibilities

• Manage general insurance claims across motor, property, liability, and more.
• Lead and coach a team of claims specialists to deliver excellent service.
• Handle complex and escalated claims, providing expert guidance to clients.
• Collaborate with insurers, adjusters, and legal teams for timely resolutions.
• Ensure compliance with regulatory standards and internal policies.
• Drive process improvements to enhance efficiency and client satisfaction.

Requirements

• 5-7 years of experience in general insurance claims.
• At least 2 years in a supervisory or leadership role.
• Strong knowledge of claims procedures and insurer practices.
• Excellent communication, negotiation, and team management skills.
• Experience in an insurance brokerage is a strong advantage.

What We Offer

• A collaborative, client-focused work culture.
• Career growth opportunities within a respected brokerage.
• Competitive salary and benefits.

How to Apply
To apply, please click "APPLY NOW" or email Soraya Faisal at soraya.faisal@ambition.com.my.
Data provided is for recruitment purposes only.
Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Skills Required