Job Description

Job Category: Omnichannel & Data
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The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories.

• Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
• Are you interested in growing your career?
• Do you love making a difference?

The Client Relations Intern will play a vital role in supporting our dynamic Client Relations teams across Tiffany & Co., Malaysia. This internship offers a unique opportunity to gain hands-on experience in CRM, Client Events, the Client Experience and Client Gifting while witnessing the real-world application of luxury retail concepts in a luxury environment.
We are seeking an intern who can commit full-time for at least three to six months.
Responsibilities
Reporting and Client Analysis

• Help with monthly reports on key performance indicators (KPIs)
• Assist in analyzing client data and CRM programs to understand what's working well
• Track the success of major sales events and client activities by working with retail teams
• Create client lists and reports as needed, and work with global teams if there are issues
• Share insights from data, including market and competitor information

Clienteling & CRM Support

• Assist retail teams with creative and logistical support for in-store events
• Assist with follow-up for events and programs, including client development activities
• Support client gifting initiatives, managing regional orders and allocations
• Contribution to the regional coordination of overseas events to support the client experience
• Compile and support on preparation of strategy and events presentation

Qualifications

• Bachelor's degree or equivalent
• Advanced proficiency in Microsoft Office Suite
• Excellent written/verbal communication and diplomacy skills
• Strong analytical skills and detail oriented
• Enthusiasm and eagerness to learn
• Strong work ethic and a positive attitude
• Ability to take initiative and be proactive
• Attention to detail and accuracy

Skills Required