Job Description

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Client Relationship Executive
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MYR3,000 - MYR5,000 Per Month
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Posted 24 minutes ago o Closing 23 Dec 2026
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Working Location

• Suite 1, Level 23 Menara Komtar, Ibrahim International Business District Johor Bahru Johor Malaysia 80888

Requirements
Diploma or Degree in Business Management or related field.
Minimum 1 years of relevant experience in a client support, sales coordination role.
Candidates with no experience are welcome to apply. Training will be provided
Strong interpersonal and communication skills with a client-first attitude.
Able to work independently, manage multiple tasks, and meet deadlines and KPI set.
Highly motivated, organized, and results-driven in a fast paced environment.
Proficiency in mandarin is vital for this role to deal with mandarin speaking counterparts
Responsibilities
Serve as the main point of contact for a portfolio of assigned clients, ensuring their inquiries and requests are handled promptly and professionally.
Support the execution of sales and operational plans, including client follow-ups and service coordination.
Prepare proposals, service agreements, and other relevant documentation for client presentations or onboarding.
Actively follow up on service progress, outstanding items, and payment collections to ensure timely delivery and billing.
Issue tax invoices and maintain accurate client records in the system.
Address client concerns effectively, escalating issues where necessary to ensure client satisfaction.
Collaborate with internal teams (e.g., corporate secretarial, payroll, finance) to coordinate service delivery.
Any other ad hoc duties as assigned by superior.
Benefits

• Meal Allowance
• Incentive
• Friendly Working Environment
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Training Provided
• 5 Working Days

Skills
Client Relationship Management Business Development Communication Skills Problem Solving Account Management Customer Service
Important Information
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Skills Required