Client Service Manager

Shah Alam, Selangor, Malaysia

Job Description

TIMESCONSULT works with thousands of businesses in employment services while helping hundreds of thousands of job seekers finding their dream job.

JOB DESCRIPTION

The incumbent will assist MNC and Broker Development Team on the following:

  • To develop and grow the existing business portfolio by working closely with local entities on any new business / up-sell opportunities in Asia Pacific and with the respective intermediaries appointed by the clients.
  • To maintain regular meetings with the Regional Offices of the clients and their intermediaries, present claims reports and analytics as well as pooling results.
  • To manage the day-to-day enquiries from clients, business partners and local entities in Asia Pacific, including the update of policy related information, and service solutions when necessary.
  • To coordinate and facilitate the renewal and new business opportunities of multinational pooling and captive clients.
  • To work closely with local entities by introducing new business opportunities with the support of the clients' regional offices, to ensure the growth in new business volume and clients' retention.
  • To provide administrative support to the team by preparing regular internal tracking reports and necessary documentations, including business pipeline reports, production reports and pool accounting reports according to the guidelines of the MNC department.
WHAT YOU'LL BE DOING:
  • 3 years of relevant experience in the employee benefits industry
  • Knowledge of Group Insurance Products
  • Attention to details, good organizational and communication skills
  • Good interpersonal skill and able to work independently
  • Good command of both written and spoken English and Mandarin
  • Good team player, positive attitude and able to work under pressure with tight timeline
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Advertised on: 2022-10-07 Closing on Oct 31, 2022

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Job Detail

  • Job Id
    JD856132
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned