Job Description

Golden IP Media Hiring! Full Time Client Success Coordinator in , Earn up to MYR 5,000 - Ricebowl
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Client Success Coordinator
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MYR3,000 - MYR5,000 Per Month
Malaysia
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Posted 4 hours ago o Closing 25 Jan 2026
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Company Highlights

• Candidate must be able to speak and write in Mandarin

Working Location Near Station

• Level 1, Unit 99, VIVA HOME-( RISER 3-COVERAGE L1 TO L5) Jalan Loke Yew,, Kuala Lumpur, Kuala Lumpur, 50100, Malaysia, null, null, Malaysia Malaysia

Requirements
Minimum 1-2 years of sales or business negotiation experience - skill matters the most!
Outgoing personality, strong communication skills, and able to handle pressure.
Not afraid of rejection, proactive, and willing to learn sales techniques.
Familiar with TikTok / Xiaohongshu / Instagram and interested in the new media industry.
Strong sense of goal achievement, highly self-driven, able to independently handle the full sales process from prospecting ? follow-up ? closing.
Able to prepare simple quotations or proposal documents is an advantage.
Having a driving license is preferred (for client visits).
Ability to communicate in English, Mandarin, and Bahasa Malaysia is a plus (multilingual clients are easier to close).
Responsibilities
Proactively develop potential clients (merchants, SMEs, brands, F&B, retail, service industries, etc.).
Generate business opportunities through phone calls, offline visits, social media DMs, and private domain channels.
Introduce company services to clients (short video management, video shooting, advertising, short drama product placement, IP development, etc.).
Independently complete the full sales cycle: needs discussion ? proposal presentation ? quotation ? negotiation ? contract signing.
Build long-term client relationships to increase repeat business and renewal rate.
Coordinate with internal teams to ensure smooth project delivery and customer satisfaction.
Achieve monthly new client KPIs and sales targets.
Update client information, sales progress, and market feedback.
Stay informed about industry trends and provide valuable market insights to the company.
Benefits

• Commission + quarterly incentives + annual bonus
• Full attendance allowance
• Casual Dress Code
• Positive Work Culture
• 5 working days
• Annual Leave
• Medical Leave
• EPF
• SOCSO

Skills
Client Relationship Management Communication Skills Problem Solving Project Management Customer Service
How to go to Golden IP Media Sdn Bhd by MRT, LRT or other public transport?
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Nearby Public Transportation
All LRT MRT KTM Monorail
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
Important Information
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Skills Required