Clientelling Manager

Kuala Lumpur, Malaysia

Job Description


:Mission : To lead and to optimize clientelling performance.

  • Lead and drive overall clientelling strategy across the entire Retail network and support in-store activations with the intent to drive prospect conversion, client upgrading, cross selling, repeat purchase and retention.
  • Provide support and guidance for retail teams in all clientelling activities with a strong focus on top client segments and sales contribution.
  • Lead, motivate, train and coach retail teams for optimizing clientelling performance and achieving client KPIs and sales goals.
  • Plan, development and implement clientelling programmes in conjunction with Boutique Managers.
  • Analyze and interpret market and client performance reports.
  • Adhere to brand grooming standards to display a professional demeanor.
Job Requirements:
  • At least 5 years of relevant clientelling experience.
  • Previous store experience preferred with deep understanding of retail operations and CRM.
  • Strong leadership, interpersonal and stakeholder engagement skills.
  • Strong communication skills and excellent organizational skills.
  • Dynamic with knowledge of the local luxury market trends.
Benefits:
  • Dental / Optical Benefits
  • Medical Benefits
  • Staff Purchase & Complimentary Products
  • Long Service Awards
  • Training Opportunity & Professional Development
Working Schedule:
  • Rotational shift work.
  • Required to work during weekend & Public Holidays.

L\'Or\xc3\xa9al

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1065481
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned