Job Description

Key Responsibilities

A. Patient Registration & Front Desk Duties

Greet patients and manage registration using the clinic system. Verify patient details, update records, and manage appointment schedules. Answer phone calls, WhatsApp messages, and assist with patient enquiries. Handle billing, payments, panel claims

B. Clinical Support

Prepare consultation rooms and assist doctors during procedures when required.

C. Medication & Inventory Management

Dispense medication according to doctor's prescription. Label and explain dosage and instructions clearly to patients. Manage stock levels: medicines, consumables, equipment. Monitor expiry dates and assist in ordering supplies.

D. Clinic Cleanliness & Safety

Maintain hygiene and cleanliness of consultation rooms, treatment areas, and equipment. Follow infection control protocols and proper waste disposal practices. Ensure equipment is sanitised and functioning properly.

E. Administrative Duties

Assist with daily reports, claims reconciliation, and clinic documentation. Support clinic operations including filing, data entry, and record keeping.

Requirements

Education

SPM or equivalent (Required).

Skills & Competencies

Basic clinical skills (training provided). Good communication in English and Malay Computer-literate Friendly, patient, and able to work under pressure.

Other Requirements

Willing to work shifts, weekends, and public holidays (depending on clinic hours). Responsible, punctual, and able to follow instructions. Experience in a GP/clinic setting is an advantage but not mandatory.

Working Conditions

Indoor clinical environment. May require standing for long periods. Fast-paced and high patient flow during peak hours.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person