Job Description

Join Us as a Clinic Associate at Hisential

At Hisential, we believe every patient deserves a world-class experience. We are expanding our men's health clinics in the Klang Valley (Bangsar, Kuala Lumpur) and are looking for

Clinic Associates

who can deliver the kind of warm, attentive service for all our patients.

What We're Looking For:

We're not just hiring clinic staff -- we're building a hospitality-driven healthcare experience. If you have excellent manners, strong communication skills, and a genuine passion for making every patient feel valued and cared for, you'll be the perfect fit.

Key Responsibilities:

Provide personalised, high-touch patient care, greeting patients warmly, handling enquiries, and ensuring smooth registration and payment. Manage prescriptions, appointments, and diagnostic coordination with attention to detail. Support our doctors during consultations with professionalism and discretion. Maintain a clean, organized clinic space that reflects a premium healthcare experience. Build lasting relationships with patients, remembering their preferences, following up, and making every visit feel special.

Training:

Comprehensive onboarding to develop your clinical, administrative, and service skills

Work Hours:

45 hours per week (5-day work week)

No healthcare background? That's okay.

Candidates from hospitality, customer service, or retail are also encouraged to apply -- we provide full training.

If you are passionate about service, professionalism, and creating memorable patient experiences, apply now and grow with us!

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person