Receptionist Duties & Patient Care
Greeting patients and attending to them as soon as they come into the clinic and handling patients with utmost care and importance.
Ensuring patients cards or treatment chit are prepared correctly according to SOP
Registering patients at the counter with utmost care and good customer service
Keeping the registration counter neat and tidy while maintaining clinic's image
Filing and retrieving of patient cards ensuring filing system is followed and maintained for easy retrieval to minimize filing errors and misplaced/missing cards
Keying registered patients' visit into the IQRIS system with minimum error for accurate data and minimal error
Answering the telephone and providing accurate information to the caller
Dispensing Duties
Dispensing drugs as prescribed by the doctors with the right drugs and dosage given out with correct instruction on dosage, duration and methods clearly stated
Inquiring from the patients regarding allergies to medicines, ensuring allergic medicines are not dispensed
Preparing and labeling plastic bottles for medicines/mixtures with proper bottles
Pouring medicines/mixtures into smaller bottles, ensuring medicines are available at all times without wasting time
Keying in drugs prescribed into CMS for records and for charges
Ensuring sufficient bottles, cream and pill containers in the dispensary, that stocks are available at all times
Issuing receipts, M/Cs and cash chit when necessary and correctly issued with copies stored for further use
Collecting cash on behalf of the clinic that cash transactions are recorded and done correctly
Job Types: Full-time, Permanent, Contract, Fresh graduate
Pay: RM1,700.00 - RM1,900.00 per month
Benefits:
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Experience:
Clinic Assistant : 1 year (Preferred)
Work Location: In person
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