Job Description

Patient Registration and Reception:

Greet patients as they arrive at the clinic. Register patients, collect demographic and insurance information. Schedule appointments and manage patient flow.

Appointment Management:

Coordinate appointments for patients, ensuring efficient scheduling. Remind patients of upcoming appointments via phone calls or text messages. Manage cancellations or rescheduling as needed.

Clinical Support:

Assist healthcare providers during patient examinations or procedures. Prepare examination rooms, sterilize equipment, and ensure cleanliness. Handle basic clinical procedures such as measuring vital signs, administering injections (if trained and authorized), and performing basic tests like blood pressure measurement or blood glucose monitoring.

Medical Records Management:

Maintain electronic or paper-based medical records accurately and securely. Ensure completeness and confidentiality of patient records. Retrieve and file medical records as necessary.

Billing and Payment Handling:

Process billing information, including insurance claims and patient payments. Verify insurance coverage and eligibility. Provide patients with information about billing procedures and payment options.

Inventory Management:

Monitor and manage inventory of medical and office supplies. Place orders for supplies as needed, ensuring adequate stock levels. Receive and organize incoming supplies.

Patient Education and Support:

Provide basic information to patients about clinic services, procedures, and policies. Offer guidance on medication usage, appointment scheduling, and follow-up care. Answer patients' inquiries or direct them to appropriate resources.

Cleaning and Maintenance:

Ensure cleanliness and tidiness of the clinic premises, including waiting areas, examination rooms, and restrooms. Dispose of medical waste properly according to regulations. Report any maintenance or repair issues to the appropriate personnel.

Communication and Coordination:

Communicate effectively with healthcare providers, staff members, and patients. Coordinate with other healthcare facilities or agencies as necessary for referrals or patient care coordination. Assist in organizing health education programs or community outreach activities.

Compliance and Quality Assurance:

Adhere to clinic policies, procedures, and regulatory requirements. Participate in quality assurance activities and initiatives. Contribute to a safe and respectful work environment.
Job Types: Full-time, Part-time

Pay: RM3,000.00 - RM5,000.00 per month

Expected hours: 42 per week

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Education:

STM/STPM (Preferred)
Experience:

Clinical Assistant: 1 year (Preferred)
Language:

Mandarin (Preferred) English (Preferred)
Work Location: In person