Job Description

The Clinical Assistant will assume the following roles and responsibilities:

• Greets patient in friendly and polite manner.
• Ensures patient's Medical Record and relevant document is available prior to commencement of clinic.
• Assists consultants in procedures - invasive and non invasive and maintains privacy at all times.
• Directs patient to respective diagnostic department for investigation and treatment (e.g. to clinic, X-ray department, treatment room, physiotherapy etc.)
• Ensures follow-up appointments are issued, explained and keyed in HIS accordingly.
• Facilitates patient on admission to ward.
• Answers telephone calls and directs calls to consultant when necessary.
• Maintains clinic and procedure room cleanliness and tidiness upon utilizing.
• Ensures items used (e.g. consumables, procedures) are charged accordingly.
• Ensures adequate supplies (e.g. consumables, equipment etc.) prior to commencement of clinic.
• Maintains patient confidentiality at all times.
• Maintains systematic filling and ensures safe dispatch of Patient Records to Medical Record Department.
• All Clinical Assistants in the clinic shall be made aware and shall follow the formal relationships, lines of communication and authority as depicted on the organizational chart.
• For specialised Nursing areas, specific Job Duties & Responsibilities are detailed in the preceptorship book, and the employee's initial on the job training (OJT).
• At all times, to maintain strict confidentiality of any information you may become aware of during the course of your duties.
• Enhance professional growth and development through reading of relevant literature, as well as attendance to relevant training programmes (internal & external).
• Perform other tasks / duties as assigned.

• Annual leave up to 28 days depending on job category
• Special leave (Marriage, Paternity, Maternity, Compassionate)
• All gazetted state public holidays
• Annual increment & variable incentives
• Group hospitalization and surgical insurance plan
• Outpatient medical treatment (inclusive of spouse & children)
• Family members' medical treatment discount
• Subsidy for food & drink
• Subsidy for parking allowance
• Salary pay-out every 28th of the month
• Thomson childcare centre with subidized rates (3km from Thomson Hospital)
• Selected Kindergarten with subsidized rates (3km from Thomson Hospital)
• Thomson home ownership programme
• Special discount for tertiary education (DIPLOMA/ DEGREE/ MASTER/ PHD) with selected universities
• Personal loan (Selected Bank)
• Perfect attendance rewards (T&C apply)
• Performance Linked Wage System (PLWS) incentive for certain job categories
• Discount for delivery package at Thomson Hospital (up to RM1500)
• Career Path Program & Sponsorship for continuous education
• Thomson Shine (Festive celebration, Annual Dinner, Sport Activity, etc.)
• Learning & Development Program throughout the year
• Staff Engagement Program (focus group, e-newsletter, etc.)
• And many more!

• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• Allowance Provided
• Performance Bonus
• Overtime Pay
• Staff Discount