Job Description

1. Key Responsibilities

A. Patient Registration & Front Desk Operations

Welcome and check in patients upon arrival. Coordinate appointments and manage walk-in visits. Enter, update, and maintain patient information in the clinic's system. Answer phone calls, respond to enquiries, and confirm appointments. Handle billing processes, collect payments, and issue receipts.

B. Clinical & Doctor Support

Assist the doctor during examinations and minor procedures. Ensure proper care, setup, and management of medical tools and equipment.

C. Medication & Dispensary Support

Dispense prescribed medications under the doctor's direction. Give basic medication usage guidance as instructed by the GP. Monitor medication stock levels and ensure proper storage. Check expiry dates routinely and replenish supplies when required.

D. Administrative & Operational Duties

Keep the clinic clean, tidy, and well-organized. Support daily workflow, administrative tasks, and documentation.

E. Infection Control & Clinic Maintenance

Adhere to all clinic standard operating procedures (SOPs) and MOH regulations. Help clean and sterilize tools and medical instruments. Assist in proper clinical waste management according to guidelines. Maintain cleanliness of consultation rooms, waiting areas, and common spaces.

2. Qualifications & Requirements

Minimum Requirements

SPM or equivalent qualification. Able to communicate clearly in Bahasa Malaysia and English. Basic computer skills. Pleasant, patient-oriented, organized, and able to multitask.

Preferred Qualities

Prior experience in a clinic, hospital, or healthcare setting.

3. Working Conditions

Shift-based schedule, which may include weekends or public holidays. Busy, high-traffic clinical environment. Must be able to stand for extended periods.

4. Competencies

Strong customer service skills. Effective communication and teamwork. Professionalism and respect for confidentiality. Basic clinical skills (training will be provided). Ability to work under pressure.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person