Job Description

Position Summary

• Responsible for the application of engineering principles and techniques to help improve patient health care and the quality of life of healthy individuals. Responsible for research and development, including bioinformatics, medical imaging, image processing, physiological signal processing, biomechanics, biomaterials and bioengineering, systems analysis, 3-D modeling.

• To provide clinical support to existing and new hospitals in the treatment procedures of arrhythmias primarily within Malaysia. (Occasional travel required within SEA region)
• To communicate accurate information to physicians regarding all products and their indications
• To provide first-class service and seamless supply to customers including training, stock checks, timely deliveries, and supporting internal stakeholders to ensure all cases are performed successfully
• To abide by the correct usage & promotion of all Johnson & Johnson-related products through regular training sessions and organized customer education sessions
• To be accountable for logistics efficiency in assigned hospitals through optimized management of inventory
• To communicate any potential business opportunities to the Manager
• Will provide expert clinical product and technical assistance and training to physicians and all customers
• Educate customers on all products to optimize effective usage by providing technical and clinical information and in-service training
• Creates awareness of business solutions and facilitates the Sales Manager in engaging with key decision-makers to drive incremental business
• Maximize customer case support capabilities through proper planning, communication, and scheduling techniques
• Develop and share best practices with other clinical support colleagues.
• To assist in developing strategic partnerships across other business units internally
• Other admin support for franchise & ad hoc assignment

• Minimum Bachelor\'s degree (Preferably in Bio Medical Engineering)
• Ability to work independently with high responsibility
• Strong communication & negotiation skills
• Strong customer management and problem solving skills
• Excellent interpersonal and presentation skills with customer
• Ability to prioritize and multi task with attention to detail
• Preferably have a good track record on achievements
• Self-motivated, energetic and a team player
• Good command of English; speaking, reading, writing & presentation skills is required
• Able to travel
• Fresh graduates are encouraged to apply

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