Job Description

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Clinical AssistantFollowMYR2,000 - MYR3,000 Per MonthKL City,Fresh GraduatesBe an early applicant!Posted 3 hours ago xe2x80xa2 Closing 9 Jan 2025Be an early applicant!SaveApplyRequirements

• High school diploma or equivalent preferred.
• Minimum 1 year of experience in a customer service or administrative role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills, with the ability to build rapport with patients.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to learn and adapt to new procedures and software.
• Positive attitude and a passion for traditional Chinese medicine (a plus!).
• Ensure proper storage and handling of all clinic supplies.

Responsibilities

• Welcome patients warmly and professionally.
• Manage front desk operations with schedule appointments efficiently, coordinating with patients and practitioners.
• Confirm appointment details with patients.
• Address patient inquiries promptly and accurately.
• Direct calls to the appropriate department or individual as needed.
• Keep accurate patient records in our electronic medical records (EMR) system.
• Ensure patient information is up-to-date and correctly entered.
• Handle patient's payments, including cash and credit card transactions.
• Ensure proper storage and handling of all clinic supplies.
• Assist patients with product recommendations based on practitioner guidance.
• Answer patient questions regarding TCM products and services.
• Maintain a clean and welcoming environment for patients in the waiting area.
• Manage clinic calendar, scheduling appointments for practitioners and ensuring smooth workflow.
• Perform basic administrative tasks like photocopying, filing, and data entry.

BenefitsAttractive salary package with COMMISSIONCareer GrowthTraining ProvidedAdditional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Training Provided
• Overtime Pay

SkillsMicrosoft OfficeImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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