• Attractive salary package according to experience and qualification.
• Opportunities for growth and career advancement

About Our Client

Our client is a multinational research-based biopharmaceutical company that specialises in developing, manufacturing, and marketing a range of leading aesthetics brands and products. Their aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more.

The CF offers 1:1 in-clinic facilitation tailored to educational need and aligned to the MI Educational Journey. The CF will guide on patient and facial assessment aligned to the MD Codes\xe2\x84\xa2 and any other relevant Facilitation Programme. The CF will also cover related anatomy, ageing and aseptic non-touch technique (ANTT) plus the implementation of injection techniques covered within the relevant MI Curriculum undertaken. Experienced in consultative patient facilitation, they assess educational need aiming to fill knowledge and skills gaps. Taking the theory learned from the MI educational programmes, they support implementation into practice in the clinical setting on completion of relevant and/or required MI content e.g. MD Codes\xe2\x84\xa2 Immersion Curriculum for HCPs. Educational needs will be specific to the individual and based on mutually agreed knowledge/skills gaps. This needs assessment determines the individualised facilitation pathway for each HCP, and in relevant markets, other in-clinic staff such as Beauty Consultants and Patient Coordinators.

1. Delivers In-Clinic Services (65%)

• Identifies educational need and develops recommendations to enhance clinical practice in aesthetic practices through delivering a bespoke educational journey for each HCP enrolled on a Facilitation Pathway, and based on the HCP\'s self-assessment of knowledge, skills, and confidence.
• Number of supported clinics/HCPs will be ~30 but aligned with Affiliate-level strategic need; HCPs will be selected through cross-functional alignment between the National Sales Manager and the company\'s Medical Institute (MI) Lead.
• Establishes a bespoke MI Infinity curricula-aligned Facilitation Pathway with the HCP in pursuit of supporting improved patient outcomes. Facilitation is hands-off and the HCP retains clinical judgement and responsibility for patient treatment. Focus will be Beginner and Intermediate HCPs, but other segments may require support as determined on educational need by the Area & Affiliate AMI Lead.
• Maintains a high level of service through reliable and timely follow-up after any interaction with HCPs and records all activity in VEEVA CRM to allow for KPI monitoring.

2. Supports Education via MI Digital World (15%)

• As a fundamental part of the Facilitation Pathway with a CF, guides HCP educational curricula utilising client\'s MI Digital World (MIDW) to help improve the level of clinical knowledge around client\'s products for clinicians. This channel is the core MI offering for Beginner injectors but holds value for all HCPs that a CF interacts with as part of their role.

3. Supports MI Lead in MI Event Delivery (20%)

• Supports with the delivery of key Affiliate-level MI events as requested by the MI Lead. These include, but not limited to, attendance at industry conferences & MI meetings/workshops & the MD Codes\xe2\x84\xa2 Mentee Programme, to engage with customers. This activity also supports CF self-development and upskilling. If the CF has an appropriate clinical qualification, he/she may also be requested to act as \'First Assist\' for Faculty during live technical workshops.

The Successful Applicant

• University degree in a clinically based subject specifically medicine, nursing or dentistry but other patient-facing clinical roles may be accepted e.g. physiotherapy, clinical pharmacy
• Experience within a sales or clinical specialist role within the pharmaceutical and/or medical device industry and ideally in aesthetics
• Experienced in facilitation/training/coaching including event management, preparation and delivery of workshops and other training solutions
• Fluent business English ideal but not essential
• Metrics-driven mindset with experience of tracking activity in a CRM tool
• Intermediate skills in Microsoft Word, Excel, and Outlook
• Advanced skills in PowerPoint
• Travel: 75% of the time, locally, nationally, and potentially internationally including overnight travel; some weekend work may be required periodically

What\'s on Offer

• Top-notch benefits, health care coverage, generous retirement plans, and flexible work schedules.
• The company constantly offers a number of different training programs and certifications, which allows employees to develop their skills and acquire new ones.