Job Description

WWW.SMARTSURGN.COM

CLINICAL SPECIALIST
Job Highlights

Dynamic and innovative culture Collaborative and diverse environment Attractive rewards and benefits

Clinical training and education

Responsible for support the development of training programs, presentations, webinars, and manuals for healthcare professionals and patients on the proper use of the company's products Responsible for conducting product demonstrations, workshops and hands-on training for healthcare professionals and distributors.

Clinical support

Responsible to provide in-person and remote technical and clinical support pre, intra and post-surgical procedures. This includes assisting with product handling, implantation, and troubleshooting in operation theatre. KOL and key account management Manage to build and maintain strong relationships with key opinion leaders, physicians, nurses, and hospital staff. Act as a trusted product ambassador for the company. Able to assist with key account management by following up on job-related events and maintaining customer networks.

Sales and marketing support

Responsible to collaborate with sales and marketing teams by providing product demonstrations, clinical trial support, and competitive product analysis. Able to assist in organizing scientific meetings, workshops, and symposium to increase clinical awareness and engagement.

Quality improvement and compliance

Responsible for gathering and reporting user feedback to internal teams, such as research and development and engineering, to help improve product design and user experience. Ensure the proper usage and handling of medical devices are in compliance with industry regulations, including FDA and ISO standards. Market intelligence Manage to stay informed on market trends, competitor activities, and advances in relevant therapeutic areas by attending conferences and workshops.
Requirements

Diploma in Nursing or an Allied Health Science field. A Bachelor's degree would be a plus. 2-3 years of clinical or sales experience in the healthcare or medical device industry. Professional certifications relevant to the product line (e.g., in cardiology or electrophysiology). Valid driver's license and willingness to travel.
Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person