Job Description

Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

As a Cloud Engineer you will be working in a high-performance team of Cloud and Infrastructure support professionals. You will predominantly be responsible for the delivery of operational excellence in the support and management of our cloud infrastructure.
You will assist the Cloud Platform team to provide support for the entire business, customers and business partners as required. This role encompasses Cloud SaaS and PaaS, Servers, Containers, Vulnerability Management, and project group support.
Key Responsibilities

• Perform administration & level 1/2 support of both Windows and Linux Servers
• Perform administration of Azure and AWS Cloud Platforms
• Respond to and troubleshoot production issues, identifying root causes and implementing fixes or workarounds to restore service quickly.
• Responsible for Vulnerability Remediation of Windows and Linux Servers and Cloud Services (Azure and AWS)
• Maintain and update technical documentation, ensuring clear guidance for recurring tasks, fixes, and known issues
• Provide support for upgrades and implementations
• Contribute to automation and process improvement, helping to streamline common support activities and reduce manual effort

Qualifications
Key Technical Skills

• 3 years working with and maintaining a mixed Windows and Linux server environment in a cloud environment.
• Knowledge of and experience working with Azure and AWS platforms
• Preferably tertiary level qualifications in a relevant discipline

Key skills and attributes

• Good Troubleshooting skills for network, server and cloud issues
• Great Customer service
• Team player but also able to work solo
• Ability to learn new technologies and skills
• Ability to create clear, concise and user-friendly technical documentation
• Experience with patch management tools including SCCM, AWS SSM, and Azure Update Manager
• Scripting proficiency in Bash and PowerShell for automation and maintenance tasks
• Strong problem?solving and analytical skills with a focus on minimizing downtime

Additional Information
What We Offer

• Hybrid work model
• 20 days of annual leave
• Comprehensive medical and hospitalization coverage (including dependents)

Additional Information
Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work(TM) in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
# LI-Hybrid
Experian Careers - Creating a better tomorrow together

Skills Required