Job Description

About the Client
Our client is collaborating with a global CPaaS provider headquartered in Sydney, Australia. With nearly 30 years of experience, the company supports over 4,500 government and enterprise clients worldwide. Their award-winning platform enables secure, omni-channel communication through SMS, email, voice, conversational AI, and social messaging channels like WhatsApp and Google Business Messages.
Key Responsibilities:
As a Cloud Infrastructure Engineer, you will serve as a technical expert of clients Global Infrastructure
Team in the areas of AWS, cloud-native networking, IaC tools, scripting languages and system
administration for RedHat Enterprise Linux. Your main responsibilities including performing monitoring along with operational and support work (patch, tuning, etc.) to ensure security, performance and availability of the corporate service delivery platform around the world to meet KPIs. This position will require you to participate in on call rotation to provide incident response where you will need to identify methods, solutions, and provide project leadership and management to provide a high level of service to internal users.
This includes but is not limited to:

• Design, develop and implement automation and orchestration to deliver Cloud-based platforms

through infrastructure-as-code. Provide technical leadership in solution design and architecture
discussions, in collaboration with developers and other Platform engineers. * Drive innovation and continuous improvement in the way we design, build and operate our
platforms, including but not limited to areas such as AWS, cloud-native networking, IaC tools,
scripting languages and system administration for RedHat Enterprise Linux. * Perform ongoing monitoring, administration, maintenance and tuning of systems in all
environments (Production, Development, Testing/QA), to ensure the highest level of security
and performance for clients mission critical service delivery platforms, to meet capacity
requirements and availability KPIs. * Resolve complex technical issues by performing troubleshooting, analyzing issues and
formulating solutions as required, based on industry best practices. Participate in on call
rotation for incident response. Where called upon, provide subject matter expertise for
response, diagnosis and resolution during incident response. * Execute and ensure compliance with policies and procedures to maintain security and protect
systems from unauthorized use, acts of nature and user abuse. Ensure timely application of
revisions to systems and network components. * Where called upon, contribute to the development of policies, procedures and standards to be
used by the organization when operating on the cloud. * Perform other tasks or activities as may be directed or assigned to you by the Infrastructure
Manager from time to time.
Job Requirements:

• Bachelors degree in information systems or computer science, extensive

Information Systems or Computer Science experience may also be considered in lieu of a
degree. * Minimum 3 years of experience in Red Hat Linux operating systems and virtualization
technologies. RHEL certification would be a strong advantage. * Experienced in automation and programming languages such as JavaScript, Python, Bash/Shell,
or others. * Experienced in Infrastructure-as-Code. 1-3 years of experience in the use Terraform/ Jenkins /
Ansible / Puppet / Bitbucket is required. * AWS certification preferred, Azure or GCP may also be also considered. At minimum, should
possess practical knowledge of AWS foundation services related to compute, network, storage,
administration and security, deployment and management, automation technologies. * Familiarity with using AWS Cloud Services (EC2, RDS, API Gateway, Lambda, CloudFormation,
CloudWatch, ELB, etc) * Proficient with relational databases (RDS, DB2, or PostgresSQL). Certification in administration
of any database technologies would be a strong advantage. * Strong understanding of the importance of and the maintenance of security and compliance
standards, with experience in vulnerability management and patch management. CISSP or
equivalent security-related industry certification would be a strong advantage. * Experienced with monitoring, telemetry and logging tools such as Nagios, Zabbix, Newrelic,
Datadog, or other industry recognized monitoring / log management tools * Strong understanding of incident, problem and change management process within the ITSM
context. ITIL certification would be a strong advantage. * Exceptional and proven problem solving and troubleshooting skills with a focus on root cause
analysis and remediation * Team player with excellent communication and collaboration skills within an international
context * Enjoy working in a fast-paced, developing, and evolving environment
Kindly contact Dharsh via WhatsApp at 012-9191780 or via email at dharshini.nelamagan@peoplelake.asia if you are keen to explore this opportunity.
Thank you.