Job Description

As the Cluster Director of Talent & Culture, you will be responsible for leading the talent management and cultural development strategies across three properties: Pullman Kuching, Pullman Miri Waterfront, and ibis Melaka. You will play a pivotal role in fostering a positive work environment, promoting employee engagement, and ensuring the alignment of organizational culture with business objectives.

Key Responsibilities:

Talent Acquisition and Recruitment:

• Develop and implement comprehensive recruitment strategies to attract top talent.
• Oversee the recruitment process, including job postings, candidate screening, and interviews.
• Collaborate with department heads to identify staffing needs and forecast future talent requirements.

Employee Development and Training:

• Design and execute training and development programs to enhance employee skills and competencies.
• Facilitate leadership development initiatives to nurture a pipeline of future leaders.
• Provide coaching and mentorship to managers and employees to support their professional growth.

Performance Management:

• Implement performance management systems to set clear expectations and objectives.
• Monitor employee performance, provide feedback, and support managers in conducting performance evaluations.
• Identify opportunities for performance improvement and career development.

Employee Engagement and Culture Building:

• Foster a positive workplace culture that reflects the values and vision of the organization.
• Develop and implement employee engagement initiatives, including recognition programs, team-building activities, and communication channels.
• Promote diversity, equity, and inclusion initiatives to create an inclusive work environment.

HR Policy and Compliance:

• Ensure compliance with labor laws, regulations, and company policies across all properties.
• Develop and update HR policies and procedures as necessary to reflect best practices and legal requirements.
• Provide guidance and support to managers and employees on HR-related matters.

Collaboration and Stakeholder Management:

• Collaborate with property leadership teams to align talent and culture initiatives with business objectives.
• Build strong relationships with internal stakeholders and external partners, including vendors, industry organizations, and educational institutions.
• Represent the organization in HR-related forums and events.

Work Experience

• Bachelor\'s degree in Human Resources, Business Administration, or a related field. Master\'s degree preferred.
• 5+ years of experience in HR management, with at least 2 years in a leadership role.
• Experience in the hospitality industry is highly desirable.
• Strong understanding of talent management practices, including recruitment, performance management, and employee development.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence at all levels of the organization.
• Demonstrated leadership abilities, including coaching, mentoring, and conflict resolution.
• Knowledge of relevant employment laws and regulations.
• Proven ability to drive organizational change and foster a positive work culture.

Benefits

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Accor