Job Description

MohonKelayakan

• Prior experience as a barista in a coffee shop or similar setting is preferred but not required. Training will be provided.
• Passion for coffee and a strong desire to learn
• Excellent customer service and communication skills with a friendly and approachable demeanor.
• Ability to work in a fast-paced environment, handle multiple tasks, and prioritize effectively.
• Attention to detail and a commitment to maintaining high-quality standards in beverage preparation.
• Basic math skills for cash handling and transaction processing.
• Ability to stand for extended periods and lift moderate weights (coffee bags, milk containers, etc.).
• Flexibility to work varying shifts, including early mornings, evenings, weekends, and holidays.

Joining our coffee startup company as a Coffee Barista offers an exciting opportunity to showcase your passion for coffee, develop your skills, and provide exceptional service to coffee enthusiasts. If you are enthusiastic, customer-focused, and eager to be part of a dynamic team, we would love to hear from youTanggungjawabAs a Coffee Barista, you will be at the forefront of our coffee startup company, responsible for creating exceptional coffee beverages and delivering excellent customer service. Your expertise in coffee preparation, knowledge of different brewing methods, and friendly demeanor will ensure an outstanding coffee experience for our customers. Join our team and showcase your passion for coffee in a fast-paced and customer-focused environment.Key Responsibilities:Coffee Preparation and Service:

• Prepare and serve a variety of coffee beverages, including espresso-based drinks, following standardized recipes and techniques.
• Grind coffee beans, extract espresso shots, steam milk
• Ensure consistent taste, quality, and presentation of beverages by adhering to company standards.

Customer Service:

• Greet customers warmly, take orders, and provide recommendations based on their preferences.
• Engage with customers, answer their questions and menu offerings.
• Deliver prompt and friendly service, ensuring an enjoyable and personalized experience for each customer.
• Handle customer inquiries, resolve complaints, and address any concerns with professionalism and empathy.

Equipment Maintenance and Cleanliness:

• Operate and maintain coffee equipment, such as espresso machines, grinders, and brewers, ensuring they are clean, calibrated, and in proper working condition.
• Follow health and safety guidelines, including proper handling and storage of perishable items, cleaning schedules, and sanitation procedures.
• Regularly clean and organize the coffee bar area, including counters, utensils, and seating areas.
• Cash Handling and Point of Sale (POS) Operations:
• Process customer transactions accurately and efficiently using the cash register or POS system.
• Handle cash, credit cards, and other forms of payment, ensuring proper accounting and reconciliation.
• Maintain accurate cash balances and adhere to cash handling policies.

Team Collaboration:

• Collaborate with other baristas and team members to ensure smooth operations and efficient service during peak periods.
• Assist in training new baristas on coffee preparation techniques, customer service, and company procedures.
• Communicate effectively with team members and management to address any operational or customer-related issues.

Manfaat

• Salary range including allowances : RM1,500 - RM2,200
• Meal and attendance allowance
• 10 days annual leave
• Medical outpatient reimbursement

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