Job Description

Job Summary:

We are looking for a dedicated and energetic individual to join our drinks store team at The Kanteen. The ideal candidate will be responsible for handling day-to-day operations, ensuring excellent customer service, and maintaining smooth workflows at the drinks store.

Key Responsibilities:

1. Point of Sale (POS) Operations:

? Manage the POS system for processing and recording payments.

? Handle cash, credit, and digital transactions accurately and efficiently.

? Ensure all payments are collected correctly and balances are reconciled at the end of each shift.

2. Drink Preparation:

? Prepare a variety of drinks, including hot and cold beverages, according to store recipes and standards.

? Operate drink-making equipment (e.g., blenders, espresso machines, soda dispensers) efficiently and safely.

? Maintain knowledge of menu items to recommend options to customers.

3. Snack Preparation:

? Prepare and serve a selection of light snacks as per store guidelines.

? Ensure food safety standards are met during preparation and serving.

4. Equipment and Machine Operation:

? Operate, clean, and maintain drinks store machines and equipment (e.g., ice machines, juicers).

? Perform routine checks to ensure equipment is in good working condition.

5. Customer Service:

? Provide friendly and efficient service to customers.

? Handle customer inquiries, feedback, and complaints professionally.

6. Inventory Management:

? Monitor stock levels of ingredients and supplies.

? Assist in inventory replenishment and report shortages promptly.

7. Hygiene and Cleanliness:

? Maintain cleanliness of the work area, including counters, equipment, and utensils.

? Follow food safety and hygiene regulations at all times.

8. Teamwork and Communication:

? Work collaboratively with team members to ensure efficient store operations.

? Communicate effectively with the manager regarding operational issues or suggestions for improvement.

Requirements:

Prior experience in a drinks store, cafe, or food service environment is preferred but not mandatory. Basic knowledge of handling a POS system. Ability to operate and maintain drink preparation equipment. Strong multitasking skills and ability to work in a fast-paced environment. Excellent communication and customer service skills. Willingness to work shifts, including weekends and public holidays.
Job Type: Full-time

Pay: RM6,000.00 - RM6,500.00 per month

Work Location: In person