Job Description

Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex
t generations - and that\'s exactly what you can do joining us!Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and that\'s a huge part of what working at allnex is about. No matter which role you step into, you\'ll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.You\'ll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who - as part of one of the world\'s leading coating resins companies - serve customers in over 100 countries across the globe.Click here to learn more about how !
For a sneak peek into life at allnex, don\'t miss our !Position overviewallnex is looking for a Collections Specialist to join our GBS Finance team in Petaling Jaya, Malaysia. In this role, you will contact customers, collect outstanding payments, and strike a balance between maintaining trustful relationships and ensuring timely payments.If you have excellent communication skills, are highly organized, and possess a strong sense of responsibility, view the job description below and apply now!Responsibilities

• Follow up on inquiries, requests or complaints, keeping customers updated about progress.
• Perform reconciliations of customer accounts.
• Maintain back- up function for other team members.
• Maintain customer contact information and activity notes in ERP systems.
• Report on collection activity and status.
• Update account status records and collection efforts.
• Suggest process improvements within Collections processes.
• Support all relevant audit requests.
• Escalate issues to Collections Process/Team Lead or Customer to Cash supervisor if necessary.

Required skills and experience

• Minimum 6 months of working experience in Finance/Accounting
• Excellent communication skills, with confidence in engaging with customers or team members over the phone.
• Fluent in English
• Strong computer skills, with experience in ERP systems as an added advantage

Qualifications

• Bachelor\'s Degree in Finance and Accounting, or equivalent

We offerWe are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.Equal Employment Opportunity
allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.Find out how you can make an impact!
Check out our careers page for available opportunities. We look forward to hearing from you.

Allnex