Job Description

Title: Commercial Application Engineer

Role Summary:

The Commercial Application Engineer (CAE) works within Commercial Operations. The CAE manages and negotiates technical risk within the Inquiry to Order (ITO) process. The CAE is responsible for the technical content, technical cost and technical risk mitigation of customer Request for Quotations. The CAE\xe2\x80\x99s principal work activities relate to the Qualifying decision to project hand-off phase to execution.

Essential Responsibilities:

CAEs use their knowledge of Clients applications, together with project and service experience and deep P&L product domain knowledge to develop product and installation solutions to meet customer needs. This including schedule and cost that facilitate total scope project offerings.
The essential responsibilities and skillsets of a CAE will include, but are not limited to:
Support Sales by reviewing and influencing customer specifications to assure compliance and/or noted exceptions for development of equipment and service quotations
Develop hardware and service proposal solutions to provide the most costs effective, technically appropriate solution to meet customer need
To find the fastest possible options for Sales / customers and develop proposal with competitive pricing and delivery
Familiar with commercial and contractual risk within the Inquiry to Order (ITO) process
Understand the of Commercial process / stages and tools to ensure appropriate bid compliance and risk mitigation prior to release of a proposal to a customer.
Coordinate/respond to vendor prequalification documents
Accept ownership of bid opportunities from Sales via Deal Machine.
On occasion, support technical presentations to customers
Maintain strong industry intelligence to inform business decision-making.
Communicate individual customer requirements for Sales Manager in regards to design and quotation
Communicate requirements for order fulfillment to OTR project operations teams
Contribute to regional sales, orders, profitability, and ITO quality goals
Document competitors\xe2\x80\x99 activities and assess potential market moves
Use technical expertise to support other functions where appropriate.

Qualifications / Requirements:

Bachelor\xe2\x80\x99s degree from an accredited university or college in an appropriate discipline.
Bachelor\xe2\x80\x99s/Master\xe2\x80\x99s degree in Engineering (Mechanical, Electrical or Controls) is preferred
At least 3 additional years of experience in a Clients Sales, Service or other related role
Strong customer mindset
Mature self-starter \xe2\x80\x93 able to work with minimal supervision
Able to multitask under tight time pressure
Team player, exhibiting flexibility.

Eligibility Requirements:

Willingness and ability to travel ~20% of the time.

Desired Characteristics:

Ability to perform engineering analysis and design, to develop solutions in a team environment, and to provide technical consulting services to customers
Level of commercial and contractual knowledge to negotiate and close deals with customers.
Ability to lead project teams conducting technical analysis to mitigate risk
Strong interpersonal and developing leadership skills
Ability to mentor less experienced engineers
Strong technical and analytical skills
Prior experience in preparation of detailed technical proposals
Strong oral and written communication skills
Domain expert \xe2\x80\x93 deep technical knowledge of product line and its application
Results oriented \xe2\x80\x93 must be prepared to see the job through
Commercially and Business \xe2\x80\x9caware\xe2\x80\x9d.

Tentacle Technologies